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(please click on the following links for information) |
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Our
Guarantee E-Mail and Mailing List Privacy Ordering Secure Transactions Shipping Information When You Can Expect To Receive Your Order Methods of Payment Contact Us Returns and Exchanges Damaged Merchandise Prices For Help Before or After You’ve Placed Your Internet Order |
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Our Guarantee The world is full of guarantees, generally the more words they contain, the more their protection is limited. Too Cool Kits’ guarantee is an unconditional one. "If you are not completely satisfied with any item you buy from us, return it and we will refund your full purchase price." | |
E-Mail and Mailing
List Privacy
At Too Cool kits, we are committed to protecting your
privacy. We use the information we collect about you to process your order
and to provide a more personalized shopping experience. |
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Too Cool Kits |
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Ordering
You can order one of four
ways, Online, Phone, Mail, Fax. We accept Visa, MasterCard,
Discover, and American Express credit cards. |
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Secure Transactions We've taken every precaution to protect sensitive data sent over the Internet. All personal and credit card information entered on your order is transmitted in an encrypted form for your protection. All transactions are kept secure when you use Netscape Navigator 3.0 or higher, Microsoft Internet Explorer 3.0 or higher, or any compatible Secure Sockets Layer (SSL) browser to order our products. These browsers automatically "scramble" personal information so it remains safe as it travels the Internet. | |
Shipping Information
For orders within the continental
US, (shipped via Fed Ex Ground), you will be charge $9.95 per kit for shipping and
handling. . For orders to Alaska and Hawaii (shipped Via FedEx air), you will be charge $39.80 . For orders outside the U.S., you will be charged $9.95 plus the additional shipping expense incurred. . Express Shipping: Express shipping via Fed Ex next day or Fed Ex 2-day Air is available within the 48 contiguous United States at additional cost. (See order form to calculate cost) |
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When You Can Expect To Receive Your Order On in stock items (most items are in stock), with standard shipping, you can expect your order to arrive in 2 to 6 business days from the date it was shipped from our warehouse in Oregon. If the item is not in stock, you will receive a back order notice stating the anticipated shipping date. | |
Methods of Payment Online: Visa, MasterCard, American Express, Discover . By Phone: Visa, MasterCard, American Express, Discover . . By Fax: Visa, MasterCard, American Express and Discover . By Mail: Visa, MasterCard, American Express, Discover, *Personal Check, Traveler's Check or Money Order. * Orders will not be shipped until the check has cleared. |
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Contact Us
Fax:
Orders: 1.503.582.0837
Email:
Questions about an order you have already placed:
service@toocoolkits.com |
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Returns and Exchanges Return any new or unused kit to us within 60 days from the shipment date and we’ll refund the full purchase price excluding shipping charges. Please keep all boxes, when you receive them. They are very important in the event merchandise is damaged, or needs to be returned. Please call Customer Service for a return authorization number prior to sending it back. |
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Damaged Merchandise Delivery of merchandise in good condition is the responsibility of the carrier. Should your order arrive in damaged condition, immediately inform your local carrier. Be sure to keep your original box and packing material. You must make claims for shipping damages to the delivery carrier within three days. |
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Prices All prices are subject to change without prior notice.. Too Cool Kits reserves the right to correct any typographical errors. |
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For Help Before or
After You’ve Placed Your Internet Order
For help in placing
an order or choosing a product, call our Order Line at: |
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